So a few weeks ago I blogged about my annual shopping trip. Yes, I shop in the mall about once a year. Leave me be, it works for me 🙂 Anyway…before I hit it big at Ann Taylor, I had an unfortunate experience at another retailer which I am now boycotting.
Stop #1 was BCBG. Now, I have a nice BCBG jacket (thanks, mom!) from last year that I love. I wasn’t in love with anything I tried at the store but liked this nice cashmere wrap/sweater thing. I decided to buy it. Surely it would come in handy at work. I was rung up, my card was swiped and I heard “that was $181. You have 10 days to exchange it or return it for a store credit.”
Um. OK….WHAT?! I left the store in somewhat of a daze. I bought something. Great. But wait. Did I just pay $181 for ONE ITEM. A sweater/wrap thing that I only kinda sorta like. And I can’t get my money back? Um, OK.
After some consultation with my mother and sister, it was determined that I had a panic attack. Of course, my sister claimed it was a pretty mild one since I didn’t even vomit (thank god). I don’t know why it happened. I can afford a $181 sweater, so it wasn’t so much the money. OK, actually it was. I knew that I had set a budget of $500-1000 for my annual work-attire re-stock. Knowing I had accidentally blown a large chunk of it on sweater made me panic! I know, I probably should have checked the price before I walked up to the register but we were all under the impression that everything was 30% off.
Luckily, my sister went to return the offensive garment but despite her pleas, they WOULD NOT refund my money! My wonderful mother who shops at BCBG occasionally bought the credit from me (thanks mom, AGAIN!). I vow to never step foot in that store. I know I should have paid more attention to the store’s policies but I have never, ever heard of such a restrictive store return policy. How come I can’t return an item I purchased less than an hour ago? Ridiculous! Have you seen such absurd policies where you shop?